Master Casework Management 2025 – Unlock Your Potential and Ace the Exam!

Question: 1 / 400

Which response is considered empathetic toward a client who feels guilty?

"Well, what happened?"

"You should be more careful."

"It sounds like you're blaming yourself for this."

The response that is considered empathetic toward a client who feels guilty acknowledges the client’s feelings directly. By saying, "It sounds like you're blaming yourself for this," the speaker validates the client’s emotional experience without judgment. This type of response encourages the client to explore their feelings further, fostering a supportive environment for open communication.

Empathy involves recognizing and respecting the emotions of others, and this response demonstrates an understanding of the guilt the client is experiencing. It shows that the helper is actively listening and is interested in the client’s perspective, which can often lead to greater trust and rapport in the therapeutic relationship.

Engaging with the client in this way can help them feel heard and understood, which is essential for effective casework management and emotional support. Such an empathetic approach can assist in guiding clients toward processing their feelings and finding constructive ways to address their guilt.

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